- Shipping Info
During the Holiday Season we will be out of the Office Enjoying quality time with family & friends!
Please take a moment to look through these dates to see when our hours of operations will NOT be open. These days may effect the time your orders will be processed and shipped out. Thank you for being a loyal customer and understanding :)
Dec. 22th-25th we will be closed.
Dec. 29th- Jan 1st we will be closed.
NOTE: Normal store hours are Monday-Friday 9:30 a.m.-4:30 p.m. Eastern Time.
We pride ourselves with our fast shipping. Most orders are shipped out to you within 24 to 48 hours Monday thru Friday, but due to times of heavy volume, holidays or other issues, we state that processing may take 3 to 4 business days. Please take this into consideration when choosing your shipping method. We reserve the right to switch Shipping methods if necessary to expedite an order. Also remember that you are choosing a shipping method that means the time in transit AFTER the order is shipped.
If you choose an expediated services from UPS or USPS, we are not responsible for late delivery. If timing is crucial, please call us and tell us and we can advise if same day processing is possible. Our toll free number is 1-877-532-6588 and it is manned Monday thru Friday 10am to 4pm Eastern. We ship out of Prospect, CT
Shipping Methods Available
Super Saver (3-10 business day):
Transit time can be 3-10 days. Most of these orders are shipped via the post office, but if you choose this option, be sure that the US Mail and UPS can deliver to the shipping address as we reserve the right to select shipping method. Please choose another method of shipping if you need the order in hand by a certain date as transit time is very variable. Orders returned to us as undeliverable will incur the actual cost of shipping in order to reship it to a different address or via a different carrier. No guarantee for on-time delivery.
Expedited Saver (3-5 business days)
Need your order a little faster? Choose our expedited saver shipping. With this shipping method your transit time is reducted to the 3-5 day range. May be shipped either via the post office or UPS. Estimated delivery in 3-5 days although depending our your location it may be faster.
UPS Next Day Air: UPS Service.
Delivery in 1 business day from date of shipping* Saturday and Sunday (and holidays) are not considered in transit time and weekend delivery is not available. UPS Next Day shipped on Friday is for Monday delivery. Tracking available.
If you choose one of these expediated services from UPS, we are not responsible for late delivery. If your order is delivered later than the scheduled delivery date, we will, at your request, contact UPS to see if you qualify for a refund of the shipping charges.
* Note: All Transit times are from the date of shipping - not from when you place the order.
Incorrect address information that has to be corrected by UPS and/or other carrier will incur an additional charge of $5 ($10 in case of expedited services). Please make sure that you enter the correct address, including apartment or suite number, and correct zip code. This also applies to having UPS redirect your package to different address.
** Please note that we reserve the right to select or change shipping method (USPS or UPS).